What are your minimum order, lead time and payment terms?

Minimum order quantity, lead time, packaging, payment terms and custom colors are agreed individually for each order. Contact us at

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Where do you ship from?

All orders ship directly from our partner factory in China.

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Can I get samples?

Yes. Samples and their delivery are free of charge, and they arrive within one month. Send us your company name

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Can you provide test reports and certificates?

Yes. We provide any document on request.

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What if it gets scratched?

Minor scratches disappear when wiped with a hot damp towel.

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How do I clean it?

Just wipe it with an ordinary cloth.

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Is it fire-rated?

Yes. A2 fire rating — 1200 °C for 60 seconds, when combined with a fire-resistant substrate.

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Is it safe and eco-friendly?

Yes. Zero formaldehyde, 92% lower VOC, 99.99% antibacterial and solvent-free production.

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How durable is the surface?

Surface hardness is 4H, with 100+ abrasion cycles. It resists moisture, alcohol-based cleaners, coffee, wine and household chemicals.

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What pressing parameters should I use?

Pressing time is 50–60 seconds. The veneer withstands pressing temperatures of up to 120 °C.

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